Refund Policy

At Intiki,we strive to provide you with quality products and a seamless shopping experience. If you are not fully satisfied with your purchase, our Refund & Return Policy is designed to help you shop with confidence.

1.Eligibility for Returns

• Products can be returned within 7 days of delivery.
• To be eligible, items must be unused, unwashed, and in their original packaging with all tags intact.
• Certain products (e.g., perishable goods, hygiene-related items, or custom orders) may not be eligible for return.

2.Refund Process

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days and credited to your original payment method.
• Shipping charges, if applicable, are non-refundable.

3.Exchanges

• Defective or damaged items may be exchanged for the same product, subject to stock availability.
• If the exact item is not available, you may choose a replacement product or request a refund.

4.Order Cancellation

Orders can be cancelled within 24 hours of placement for a full refund. Once shipped, cancellations are not possible, and the standard return process applies.

5.How to Initiate a Return

To start a return, please contact our support team with your order details:

• Email: info@intikidelivery.com
• Address: 6-120, Gokavarapu Street, Prathipadu, Kakinada - 533432

6.Policy Updates

Intiki reserves the right to update or modify this Refund & Return Policy at any time. Changes will be effective once posted on our website/app.